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We believe that the most advanced medicines treatments approved worldwide, should be available to everyone as quickly as possible, no matter where they are located.



Email customer service

customersupport@50bestpharma.com

Address

3 Shenton Way # 16-08.
Shenton House, Singapore 068805

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FAQ

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FAQ

How is it that 50Best Pharma performs the importation of medicines?

In each country there is an import regulation, which is why it is important to know where the shipment will be made to comply with the legal norms of importation of medicines in the country.

What kind of costs and in what currency are 50Best payment calculations made?

The cost of the products is determined by the Pharmaceutical Industry, which determines an average public price, 50Best Pharma reviews these costs in order to offer the highest market price.

Do you have any kind of specific process for sending the medication?

We have different types of delivery, to review the one that best suits the policies and specifications of your country, we invite you to review our Drug Delivery and Delivery Logistics, and you can choose the one that suits you.

I'm looking for a medication, but can not find it on the product page?

Contact us. If your doctor has recommended a specific medication and has been approved somewhere in the world, we will do our best to find it and import it for you.

Why is it necessary for my Doctor to give me a prescription to access the imported medicine?

For the importation of any medication, the country requires diverse documentation requested by the health department to enter the medication, among them is the Medical prescription to support the treatment of the condition for which we need the medication.

What data are necessary in the prescriptions of the doctors?

The Medical Recipe must include:
-Name of patient
-Date of prescription
-Birth date of the patient
-Name and dosage of the medication
- Name, Professional Certificate, Institution from which he graduated, telephone, Address and Signature of the Doctor

How can I pay for the medication?

After placing an order with us, we will send you an order confirmation, as well as a Proforma with the payment details. Please make sure to transfer the amount indicated on the invoice. You can also pay by credit card, processed by our secure online payment service provider - a potentially faster way to pay, which incurs a small extra charge.

Can I ask the Medical Expenses insurance company to cover the treatment?

In some countries and even in individual cases, health insurance companies can partially or fully cover the cost of the medication. We recommend that you check with your insurance the conditions of your contracted policy. We can guide you to send an email to your insurer explaining the facts:

there are no other viable treatment options available
the required treatment has already been approved in (name of the country)
Your treating doctor has evaluated that this treatment is the best option for you in your situation.
It might also be a good idea to attach a copy of the prescription and a letter of support from your doctor, if possible.

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